For instance, you can add a phone number and a secondary email address that can help you with the password reset process in the future. Use this opportunity to make some changes in the security info on your Microsoft account page. Note: You can make the whole process easier the next time you might forget your password. When this is done, use the new password to sign in to your PC.

Once you’ve confirmed your identity by using your account details, you will be guided through the process of resetting your Microsoft account password.

Alternatively, you can reset your password from the Microsoft login screen).

Head to the Microsoft password reset page.However, if you are still having trouble logging in you will need to go ahead and reset your Microsoft password. If you manage to log in successfully this time, the problem clearly lies elsewhere and you will need to take a closer look at your PC keyboard.

Head to on another device (a different computer, your phone or tablet) and try signing in with the same Microsoft account.

There is a chance that you might have a stuck key on your keyboard, for instance, that may be getting in the way of you logging in into your account. The first thing you will need to do is make sure that you really can’t access your Microsoft account. Typically, these work very well and are by far the quickest solution to go about it. One of the key benefits of using a Microsoft account on a Windows 10 PC is that you can easily reset your password by using Microsoft’s built-in tools.

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