While you are trying to restart your iPhone, reboot your Mac as well. Wait until the Apple logo displays on your screen. Wait a few seconds before you press and hold the power button. Swipe it from left to right to switch off your iPhone. After that, press and hold the side button until the Apple logo appears.įor other iPhone users, simply press and hold the power button, and wait until the red and white-colored slider appears. Hold the slider and swipe it left to right to shut down. The method of restarting varies depends on your iPhone’s model.įor iPhone X owners, press and hold the side button and one of the volume buttons until the power slider shows. To fix this issue, try to restart your iPhone. It is possible that a minor software problem or glitch is keeping iTunes from recognizing your iPhone. That’s it! Solution #4: Restart your iPhone. If there is one, click the Update button next to it. On your screen, you should see whether there are new iTunes updates available for your device. If you are using a Mac, go to the App Store and navigate to the Updates tab. Is your iTunes running on an older version? It’s about time that you update it because an old iTunes version may fail to recognize devices. Solution #3: Update to the most recent iTunes version. If there are debris or lint, clean them out using an anti-static brush or an unused toothbrush.

To check the Lightning port, grab a flashlight and closely inspect the inside of the Lightning port. It could be clogged with dust and debris, which are keeping you from establishing a connection to your Mac. Solution #2: Inspect the Lightning port of your iPhone.Ĭheck your iPhone’s Lightning port. If not, proceed with the next possible solution. You can borrow from a friend if you don’t have a spare one. If it’s broken, try using another Lightning cable. About Outbyte, uninstall instructions, EULA, Privacy Policy.įor an instant fix, check your Lightning cable first if there are any signs of damage.

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